We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. Following what’s stated in article 13 of the General Data Protection Regulation (GDPR), this Privacy Notice describes the Controller’s policies and practices regarding its collection and use of personal data, and sets forth your privacy rights.
This privacy notice was last updated in June 2018.
Elisa Vezzani is the Controller for all personal data processing described in this notice and will be referred to as “the Controller“).
Office 7 35-37 Ludgate Hill EC4M 7JN London, UK Email: email@example.com
Who the Controller discloses your personal data to and why
With your consent, the Controller may share your personal data with Third-Parties such as those who assist us in providing the products and services and who perform technical operations, but only in the strictly limited circumstances set out below:
- Our “Third-Party Data Processors” (service providers such as hosting providers, data storage providers and other technical partners) who help us administer this website, or process the data submitted to it, may have access to your data. Some of these business partners may be located outside the country where you accessed this website;
- Live chat service provider;
- Newsletter provider.
How we use your information
It applies to information we collect about:
- visitors to our website;
- people who click on our facebook adverts;
- people who contact us;
- people who use our services;
- visitors to our website who subscribe to our newsletter.
Visitors to our website
When you visit the Controller’s website, our server automatically collects certain browser or device generated information, which may in some cases constitute personal data, including but not limited to:
- your domain;
- your IP address;
- your date, time and duration of your visit;
- your browser type;
- your operating system;
- your page visits;
- information from third parties;
- other information about your computer or device; or
- Internet traffic.
We use this data only to perform maintenance of the website to ensure it’s in working order.
We also make use of third party services to collect anonymous statistics about how many visitors and which pages are seen on the website or the generic performance of our promoted posts.
People who click on our facebook adverts
We use Facebook’s Pixel technology to measure the performance of our Facebook adverts and promoted posts.
The data we can access is only aggregated and doesn’t identify you. You can choose not to be tracked at any time using the link “Cookie settings” at the bottom of each page of our website.
People who contact us
The information you send us via the online contact form provided or any other contact medium is stored and processed by us. This data is used to answer your requests and for any purpose related to services we offer; we don’t share your data to third parties.
After your query is answered, the Controller may ask your permission to use your data for other informational services, and to keep such data as long as those services may be available. The details about how and for how long we would use your data are described in the present notice in the appropriate service section.
If you consent to the use of our live chat, you will be assigned a cookie which identifies your machine in order to let the conversation continue even if you change or refresh page.
Any data you share is sent to the third party providing the live chat service and is accessible by the Controller’s staff.
People who use our services
If you are a property seller/developer:
any personal data processing and storage is regulated by the present notice
If you are property buyer:
the Controller collects personal information of a buyer for the purpose of communication, providing information and support, facilitate the purchase process.
Depending on the specific purpose, the Controller may act as processor for the property seller and has no control over the information collected.
When this is the case, if you want to know more about how your data is processed and stored or how to make a Subject Request to the controller, please use the contact details of the property seller given to you during the purchase process.
Visitors to our website who subscribe to our newsletter
We send our newsletter to you only if you have given your consent for us to do so. In order to send the newsletter, we may use third parties services who would act as processors of your data.
If you don’t want to receive our newsletter any more, just click on the link at the bottom of each email or, if that doesn’t work, send an email to firstname.lastname@example.org
Legal basis of processing
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.The social buttons displayed in our websites let users to access our social media pages. As they are simple links to the social websites, no third party cookies are installed in your browsers.
On our website there are links to the following social networks’ pages:
- the company managing our website, live chat and Facebook account
- Tawk.to is the live chat service provider and as such can access the data sent via the chat widget
- Newsletter service provider have access to the list of users subscribed to our newsletter
Countries your personal data will be sent to and why
Retention of your personal data
Data tracked via Google Analytics and Facebook Pixel are stored only in aggregated form.
Contact forms, direct emails and live chat personal data is deleted after 5 years, if the user is not interested in continue the relationship.
If a continuous relationship is established, the Controller will retain your information only for as long as is necessary for the purposes set out in this notice. the Controller will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements.
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on the website of the United Kingdom’s Information Commissioner’s Office.This Privacy Notice is intended to provide you with information about what personal data the Controller collects about you and how it is used. If you have any questions, please contact us at email@example.com .If you wish to confirm that the Controller is processing your personal data, or to have access to the personal data the Controller may have about you, please contact us at firstname.lastname@example.org.
You may also request information about:
- the purpose of the processing;
- the categories of personal data concerned;
- who else outside the Controller might have received the data;
- what the source of the information was (if you didn’t provide it directly to the Controller);
- and how long it will be stored.
You have a right to correct (rectify) the record of your personal data maintained by the Controller if it is inaccurate.
You may request that the Controller erase that data or cease processing it.
You may also request that the Controller cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how the Controller processes your personal data.
When technically feasible, the Controller will—at your request—provide your personal data to you or transmit it directly to another controller.
Reasonable access to your personal data will be provided at no cost upon request made to the Controller at email@example.com . If access cannot be provided within a reasonable time frame, the Controller will provide you with a date when the information will be provided. If for some reason access is denied, the Controller will provide an explanation as to why access has been denied.